Privacy Policy

Privacy Policy for Appcentuate Pty Ltd (trading as TaskZilla)

  1. Introduction and Commitment to Privacy

Appcentuate Pty Ltd, trading as TaskZilla (“we”, “our”, or “us”), is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our TaskZilla platform. We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

  1. Collection of Personal Information

We collect personal information that you provide directly to us when you:

  1. Create an account
  2. Post tasks (as a receiver)
  3. Bid on tasks (as a provider)
  4. Communicate with other users
  5. Use our payment processing services
  6. Contact our customer support

The types of personal information we collect may include:

  • Name, email address, phone number, and physical address
  • Profile information and photos
  • Financial information (e.g., bank account or payment details)
  • Information about tasks posted or bids made
  • Communications between users
  • Device information and IP address
  • Skills, qualifications, and work history (for providers)
  1. How We Use Your Personal Information

We use your personal information to:

  1. Facilitate task bidding and completion between providers and receivers
  2. Verify user identities and prevent fraud
  3. Provide customer support
  4. Improve our services and develop new features
  5. Send you important updates about our platform
  6. Match providers with relevant tasks
  7. Process payments
  8. Comply with our legal obligations
  1. Disclosure of Your Personal Information

We may share your personal information with:

  1. Other users of the platform, as necessary to facilitate task bidding and completion (e.g., sharing contact details between providers and receivers)
  2. Third-party service providers who assist us in operating our platform (e.g., payment processors, cloud storage providers)
  3. Law enforcement or regulatory bodies when required by law
  4. Professional advisers (e.g., lawyers, accountants) as necessary

We will not sell your personal information to third parties.

  1. User-Generated Content

Our platform allows users to share information when posting tasks or bidding. Any information you disclose in your task postings, bids, or public communications may be collected and used by others. We cannot control how others may use this information.

  1. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  1. Your Rights and Choices

You have the right to:

  1. Access and correct your personal information
  2. Request deletion of your account and personal information
  3. Opt-out of marketing communications
  4. Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC) if you believe we have violated your privacy rights

To exercise these rights, please contact us using the details provided below.

  1. International Data Transfers

As our platform connects providers and receivers who may be in different locations, your information may be transferred to users in other countries. By using our platform, you consent to the transfer of your information to other countries, which may have different data protection laws than Australia.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

  1. Children’s Privacy

Our platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

  1. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Appcentuate Pty Ltd (TaskZilla)
12 Smith Street
Brisbane, Queensland, 3000
Email: tom@appcentuate.dev

Last Updated: 13 August 2024