Terms and Conditions

1. ABOUT THE APPLICATION

Welcome to TaskZilla (the ‘Application’). The Application facilitates interactions between:

  • Posters (the ‘Receiver’); and
  • Taskers (the ‘Provider’),

making it easier for the Receiver and the Provider to locate, communicate, arrange payment, and deliver services in a fast and secure manner (the ‘Services’).

The Application is operated by Appcentuate Developments PTY. LTD (ABN 27 766 199 169) (‘we’, ‘us’, or ‘our’). Access to and use of the Application, or any of its associated Products or Services, is provided by Appcentuate Developments. Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing, and/or reading the Application, this signifies that you have read, understood, and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Application, or any of its Services, immediately.

We reserve the right to review and change any of the Terms by updating this page at our sole discretion. When we update the Terms, we will use reasonable endeavors to provide you with notice of updates of the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.

2. ACCEPTANCE OF THE TERMS

You accept the Terms by using or browsing the Application. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Appcentuate Developments in the user interface.

3. REGISTRATION TO USE THE SERVICES

3.1 In order to access the Services, both the Receiver and the Provider are required to register for an account through the Application (the ‘Account’).

3.2 As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including:

  1. Email address
  2. Mailing address
  3. Telephone number

3.3 You warrant that any information you give to Appcentuate Developments in the course of completing the registration process will always be accurate, correct, and up to date.

3.4 Once you have completed the registration process, you will be a registered member of the Application (‘Member’) and agree to be bound by the Terms.

3.5 You may not use the Services and may not accept the Terms if:

  1. you are not of legal age to form a binding contract with Appcentuate Developments; or
  2. you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.

4. YOUR OBLIGATIONS AS A MEMBER

4.1 As a Member, you agree to comply with the following:

  1. you will not share your profile with any other person;
  2. you will use the Services only for purposes that are permitted by:
    1. the Terms; and
    2. any applicable law, regulation, or generally accepted practices or guidelines in the relevant jurisdictions;
  3. you have sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;
  4. any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Appcentuate Developments of any unauthorized use of your password or email address or any breach of security of which you have become aware;
  5. you must not expressly or impliedly impersonate another Member or use the profile or password of another Member at any time;
  6. any content that you broadcast, publish, upload, transmit, post, or distribute on the Application (‘Your Content’) will always be accurate, correct, and up to date, and you will maintain reasonable records of Your Content;
  7. you agree not to harass, impersonate, stalk, or threaten another Member of the Application (where interaction with other Members is made available to you);
  8. access and use of the Application is limited, non-transferable, and allows for the sole use of the Application by you for the purposes of providing the Services;
  9. you will not use the Services or the Application in connection with any commercial endeavors except those that are specifically endorsed or approved by the management of Appcentuate Developments;
  10. you will not use the Services or Application for any illegal and/or unauthorized use, which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorized framing of or linking to the Application;
  11. you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from Member profiles without notice and may result in termination of the Services. Appropriate legal action will be taken by Appcentuate Developments for any illegal or unauthorized use of the Application; and
  12. you acknowledge and agree that any automated use of the Application or its Services is prohibited.

5. PRICING AND FEES

5.1 TaskZilla uses a tiered pricing system based on user performance. The fee percentage charged for each transaction is determined by the user’s tier, which is calculated based on the following factors:

  1. Completed Tasks: Number of completed or paid tasks in the last 30 days.
  2. Average Rating: Average rating from user reviews in the last 30 days.
  3. Earnings: Total earnings from payouts in the last 30 days.

5.2 The tiers and corresponding fee percentages are as follows:

  1. Platinum Tier (Score 18 or higher): 9% fee
  2. Diamond Tier (Score 15-17.99): 11% fee
  3. Gold Tier (Score 12-14.99): 13% fee
  4. Blue Tier (Score below 12): 15% fee

5.3 The score is calculated based on a combination of completed tasks (up to 10 points), average rating (up to 5 points), and earnings (up to 5 points).

5.4 The tier and fee percentage are updated regularly based on the user’s performance.

5.5 Appcentuate Developments reserves the right to modify the tier system, scoring criteria, and fee percentages at any time. Any changes will be communicated to users through the Application or via email.

5.6 For a detailed explanation of the scoring system and tier calculations, please refer to our FAQ section in the Application.

5.7 All fees are inclusive of GST where applicable.

5.8 Appcentuate Developments will deduct the applicable fee from each transaction before releasing the payment to the Provider.

5.9 Users acknowledge and agree that they are responsible for paying any taxes or duties associated with their use of the Application and Services.

14. DISPUTE RESOLUTION

14.1 Compulsory: If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

14.2 Notice: A party to the Terms claiming a dispute (‘Dispute’) has arisen under the Terms must give written notice to the other party detailing the nature of the dispute, the desired outcome, and the action required to settle the Dispute.

14.3 Resolution: On receipt of that notice (‘Notice’) by that other party, the parties to the Terms (‘Parties’) must:

  1. Within 14 days of the Notice, endeavor in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
  2. If for any reason whatsoever, 90 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon the selection of a mediator or request that an appropriate mediator be appointed by the President of the Resolution Institute or his or her nominee;
  3. The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation, and without limiting the foregoing, undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
  4. The mediation will be held in Sydney, New South Wales, Australia.

14.4 Confidential: All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.

14.5 Termination of Mediation: If 14 days have elapsed after the start of mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.